Prequalification Requirements:
To ensure that our supply chain partners meet our standards, we
require prequalification via Construction line. The requirements
are as follows:
For further guidance on, please refer to important documents and
support pages.
-
- Suppliers, Subcontractors and High-Risk Categories: Must
attain accreditation.
Payment Application:
To process payments, a valid Purchase Order number is required,
and invoices must be submitted.. Note that the format of the
Purchase Order number may vary depending on the business unit. For
detailed information, consult our Procurement department.
Dispute Resolution Process:
We are committed to fair and transparent handling of disputes. The
dispute resolution process is as follows:
-
Disputed invoices are initially identified and raised with the
supply chain partner by internal business stakeholders.
-
Supply chain partners may query disputed invoices with our
Central Accounts Payable team, who will then forward the matter
to the relevant business stakeholder for resolution.
-
If a resolution cannot be reached, the dispute should be
escalated to the local Procurement contact, providing details of
the invoice and nature of the dispute.
-
The Procurement contact and business stakeholder will assess the
dispute internally to determine accuracy and value.
-
If deemed appropriate, the Procurement contact will engage with
the account management or relevant contact within the supply
chain partner organization to resolve the issue.
-
If a resolution is not achieved, further escalations within both
organizations may occur.
-
As a last resort, potential dispute resolution methods such as
mediation, adjudication, expert determination, litigation, or
arbitration may be employed.